Return Policy

Please view our return and refund policy carefully before you place order.
We accept returns for custom cut gowns only for our fault. 
We do have 14 days money back guarantee for standard size order. If the dress really have quality issues and the dress is not fit for you with wrong size for our fault. 
Refund would subject to $50 re-stocking fee and shipping/handling/insurance charges are not refundable.
Bidder/buyer should pay the return shipping fee. 
Items must be in original shipped condition, unworn, unaltered, and have all original packaging.
Once we authorize your return, we will give you an ARN (Authorized Return Number). Please write the ARN on the outside of the shipping box. 
All returns must be received within 7 days of receipt of ARN. if we not received dress in 7 days, we will can't accept any return.
Refund only after the return package is received. 
No exchange to another size because you are required to MEASURE YOURSELF with a TAPE MEASURE before you order.
Please provide your measurements and special require by our measurements guide exactly, that's very important. 
 
Please contact us if you have any question.